Wednesday, July 14, 2010

Response to "SCTechSorceress" one star review.

SCTechSorceress : we received a poor review from this user but we were not able to assist because she did not register the app, did not request assistance, did not register on our help blog.

Her post:

Does not work as described. Minimal help refers to choices that do not exist. The interface is confusing.

Does not work as described.

Answer:

What doesn't work?

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Minimal help refers to choices that do not exist.

Answer:

If we have a documentation error PLEASE let us know.

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The interface is confusing.

Answer:

The Android Interface can be a bit confusing to newcomers. please refer to your phones user guide of here is a link to the Droid guide.

http://www.talkandroid.com/android-forums/droid/2804-motorola-droid-user-guide.html

We would love to hear why you were so unhappy with our application, we cannot correct issues if we do not get an feedback